Lewis Bender, Ph.D.

A specialist in training and organizational development for business and government. Team Workshops Meeting Facilitation Event Facilitation

Lewis Bender, Ph.D. conducts seminars and workshops for management, supervisory, support staff, and customer service employees – anyone who needs to be effective in communicating.

Team Effectiveness

Team Challenges

Specialized Workshops

Facilitation Services

About

Lewis Bender, Ph.D.

Lewis Bender, Ph.D. is Professor Emeritus at Southern Illinois University Edwardsville. Lew has researched and taught a wide variety of courses related to management and supervision.

His primary research focus has been on organizational teams and the myriad factors and variables that impact team processes and effectiveness. He is a specialist in helping teams and organizations to become more effective and efficient. He is currently conducting seminars and workshops for leadership and operational teams across the U.S. and Canada.

Lewis Bender received his Ph.D. from the University of Georgia (1977) his Master’s degree from Wayne State University (1973) and his baccalaureate from Grand Valley State University (1971).

Team Effectiveness

Improving Team Effectiveness for Your Team
with Lewis Bender, Ph.D.

Your Personality, Your Team’s Personality
Effective Interpersonal Communication: It's What You Don't Say!
Effective Team Involvement: The Art of Responsible Followship
Creating Stronger Board/Director Understandings and Communications

Team Challenges

How Lewis Bender, Ph.D. can help your team challenges.

Generational Differences: You are not Training and Motivating You
Problem Employees And The Games They Play
Dealing with Gossip in the Workplace
Trends That Are Changing The Workplace And Our Lives
The Agony And Ecstasy Of Meetings

Other Workshops

Tailored workshops offered plus meeting and event facilitation!

Strategic Planning for Public Sector and Nonprofit Organizations
Creative Problem-Solving and Decision-Making
Strategic Planning For Public Sector and Non-Profit Organizations
Train the Trainer

Specialized Training

Team and Other Workshops

Learn how Lewis Bender, Ph.D. can help your organization!
Click on the training sessions below for detailed information.

TEAM EFFECTIVENESS

Improving Team Effectiveness

TEAM EFFECTIVENESS

Your Personality, Your Team's Personality and the Impacts

TEAM EFFECTIVENESS

Effective Interpersonal Communication

TEAM EFFECTIVENESS

Performance Appraisal Processes That Make Sense

TEAM EFFECTIVENESS

Effective Team Involvement: The Art of Responsible Followship

TEAM EFFECTIVENESS

Creating Stronger Board/Director Understandings and Communications

TEAM CHALLENGES

Generational Differences: You are not Training and Motivating You

TEAM CHALLENGES

Problem Employees and The Games They Play

TEAM CHALLENGES

Dealing with Gossip in the Workplace

TEAM CHALLENGES

Trends that are Changing the Workplace and Our Lives

TEAM CHALLENGES

The Agony and Ecstasy of Meetings

OTHER WORKSHOPS

Strategic Planning for Public Sector and Nonprofit Organizations

OTHER WORKSHOPS

Creative Problem-Solving and Decision-Making

OTHER WORKSHOPS

Train the Trainer

OTHER WORKSHOPS

Meeting and Event Facilitation

Published

Articles and Publications

Published articles by Lewis Bender, Ph.D. are available by clicking on links below.

ARE YOU GOOD ENOUGH?

Is it time to change your recruiting message?

“It doesn’t matter whether the public works operation is large or small, urban or rural, or specializing in roads, water, parks, or wastewater. The same complaints resonate across the profession. How can we meet rising demands and attract and retain qualified people?…”

STOP WASTING YOUR TIME:

Create Performance Appraisals that Make Sense!

“Everyone who enjoys doing performance appraisals, please stand up.” It never fails. Whenever I start the workshop on performance appraisals at the Michigan Public Service Institute (MPSI) with that question, nobody stands!…

TRAINING and SUPERVISING

You are not training and supervising you.

“They have no common sense!  They have no respect for authority.  They think they know it all and don’t want to learn.  They are constantly on their electronic devices and don’t pay attention to the work…”

FINDING YOUR SERENITY:

Successful Approaches for Dealing with Problem Employees

“Do not despair! There is hope. It is also apparent, based on all these years of research, that the vast majority of problem employee behaviors are predictable…”

WHICH WAY DO YOU WANT TO GO?

Is Your Council Ready to Answer that Question?

“So, why did you run for city or village council? What makes running for elected office worth the time, effort, and personal risk?…”

EXPANDING ACCOUNTABILITY
IN YOUR ORGANIZATION:

Things You Need To Know and Do

“Lack of accountability. If there is one thing that drives us up a wall-it is lack of accountability. It doesn’t matter who does it or what position they hold…”

YOUR WORLD -THEN

Your World – Now

“So, public works leader-supervisor, as you drove to work this morning, yesterday, or whenever, how many times did you say to yourself…”

Michigan Municipal League

The Review
July-Aug 2022

“So, why did you run for city or village council? What makes running for elected office worth the time, effort, and personal risk?”

Successfully Leading
Local Government Teams
Order your copy today!

New book by Lewis Bender Ph.D. and Mary Bender!

Successfully Leading Local Government Teams is a collection of stories that describe the unique challenges facing public sector teams that their private-sector counterparts do not face.

It contains stories that describe the struggles, victories, defeats, and challenges of local public-sector service organizations.

The focus is on how problem people impact leaders and team members and how to handle their games. Each of the stories in this book reflects events and situations that happened.

Names, places, and many contributing factors have been changed to protect the guilty and the innocent people described in these stories.

Lewis Bender, Ph.D.

Clients

Antrim County Road Commission, Michigan
Buffalo Grove Fire Department, Illinois
City of Big Rapids, Michigan
City of Birmingham, Michigan
City of Cold Water, Michigan
City of Fenton, Michigan
City of Grosse Pointe, Michigan
City of Joliet, Illinois
City of Kalamazoo, Michigan
City of Ionia, Michigan
City of Lawton, Michigan
City of Lincoln Park, Illinois
City of Linden, Michigan
City of Lowell, Michigan
City of Mackinac, Michigan
City of Marshall, Michigan
City of Mt. Pleasant, Michigan
City of Muskegon, Michigan
City of Plainfield, Illinois
City of Plymouth, Michigan
City of Rochester, Michigan
City of Rockford, Michigan
City of St. Johns, Michigan
City of Tallahassee Police Department, Flordia
County Road Association Self Insurance Fund
County Road Commission of Michigan
Delhi Township, Michigan
Delta Township, Michigan
Emmett Township, Michigan
Flordia Police Chiefs Association
Fox Metro WRD, Illinois
Genessee CDC, Michigan
Genessee County WWS, Michigan
Genessee District Library, Michigan
Grand Blanc Township, Michigan
Grosse Pointe, Michigan
Hamburg DPW, Michigan
Hamburg Township, Michigan
Hamburg Township Fire Department, Michigan
Hamburg Township Utilities Team, Michigan
Hartland Township, Michigan
Highland Park Police Department, Illinois
Hudsonville, Michigan
Illinois Public Service Institute
Lincoln Park, Michigan
Livingston County Drain Commission, Michigan
Livingston County, Michigan
Livingston County Sheriffs Office, Michigan
Livingston County United Way, Michigan
Lowell Michigan Fire Authority
Marquette County Road Commission, Michigan
Michigan Association of Municipal Clerks Institute
Michigan Association of Municipal Clerks Master Academy
Michigan Public Service Institute
Michigan Risk Management Association
Midwest Advanced Public Service Institute
Muskegon County Road Commission, Michigan
National Volleyball Federation
Ohio Public Service Institute
Saginaw Township, Michigan
School Country Road Commission
St. Joseph County Michigan
Texas Township, Michigan
Three Rivers Area Foundation
Training Force USA, Instructor
Village of Buffalo Grove, Illinois
Village of Douglas, Michigan
Village of Lawton, Michigan
Wexford County Sheriff’s Office, Michigan
Wexford County, Michigan
Williamstown Township, Michigan

Begin your team development with our training programs.

Discover key tools and strategies for your team to tackle challenges and succeed in a changing environment.

Join us for

Administrative Support Professional Development Training

August 11 – 13, 2025
Comfort Inn & Suites Hotel & Conference Center | Mt. Pleasant, MI

Join Lewis Bender, Ph.D. and Mary Bender as they bring together a unique collection of specialized development training sessions designed especially for Administrative Support Professionals!

Online Registration

Registration deadline is July 28, 2025.

Online Payment

Click to pay with credit card

2025 Roster

Click to download current roster.

Informational Fact Sheet

Includes schedule

Solution based consulting for: Results, Workplace Conflict, Effective Communication, and Teamwork

Get ready to see TEAM WORK at it’s best!

Contact

Lewis Bender, Ph.D.

P.O. Box 330

LeRoy, MI 49655-0330

618-792-6103

lewbender@aol.com

© 2025 LewBender